Privacy Policy

Your privacy matters. This policy explains what we collect and how we use it.

What we collect

• Contact details submitted via forms (name, email, company, notes).
• Operational metadata for mail items (IDs, timestamps, activity logs).
• Diagnostics (IP, user agent) for security and abuse prevention.

How we use data

• To respond to demo requests and provide support.
• To operate workflows (intake, routing, alerts, reporting).
• To improve reliability, security, and product experience.

Sharing

• We do not sell personal data.
• We use email delivery partners to send transactional messages.
• We comply with lawful requests when required.

Retention

• Form submissions are retained as needed for follow-up.
• Operational logs are retained per center policy and compliance needs.

Your choices

• Email hello@idmetech.com to access, update, or delete your information.
• Centers can opt in to marketing campaigns; renters may unsubscribe per message footer if used.

Questions? Contact hello@idmetech.com.